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30 Days Return Policy

Shipping & returns

SHIPMENT

Your order will be shipped the next working day and offered at the address you provided within 1 to 2 working days (not on weekends or on public holidays, UK 4 to 5 working days).
Shipments are made via Bpost at the moment only Belgium, the Netherlands, Luxembourg, Germany and the UK.
For France and the DomTom the shipment via La Poste France is done by Lettre Suivie.
You will receive a Track & Trace link so that you can track your package.

COSTS

  • Belgium, Netherlands, France and Luxembourg Free delivery
  • Germany and United Kingdom Transport Costs €6. Free delivery from an order of €50

RETURN CONDITIONS

 

For Belgium, the Netherlands and Luxembourg:: you have the right to return your ordered items free of charge within 14 days after receipt.
To make use of this, please folow the return procedure in your account where you state your reasons why you want to return the item. We will then send you a link where you can download your package stamp. You wrap the articles in a box with the package stamp that you simply hand over at the post office or post point and this within 14 days following the receipt of the return link. No returns will be accepted after 14 days.
As soon as we have received the articles and have checked them, your money will be refunded within 14 days.
We reserve the right to refuse returned items if they show clear traces of use and / or abuse.
In the case of ordered tights, these are refused if the hygiene seal is broken.
In case of refusal by use and / or abuse, the items are not sent back to the customer free of charge. A sum of € 8 must first be paid.

 

For France, Germany and the United Kingdom: you have the right to return your ordered items within 14 days of receipt. This is done at the customer's expense.
To make use of this, please folow the return procedure in your account where you state your reasons why you want to return the item. If the customer returns the goods, this must be done with a Track & Trace and this within 14 days after sending the contact form. No returns will be accepted after 14 days.
As soon as we have received the articles and have checked them, the money will be refunded within 14 days.
We reserve the right to refuse returned items if they show clear traces of use and / or abuse.
In the case of ordered tights, these are refused if the hygiene seal is broken.
In case of refusal by use and / or abuse, the items are not sent back to the customer free of charge. A sum of € 8 must first be paid.

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